# Contact Treebute

> Reach a person at Treebute: WhatsApp +92 309 9091002, email hello@etreebute.com. Support hours: Monday to Saturday, 9am – 7pm PKT (UTC+5).

Treebute is run by a small team in Pakistan. A real person reads every message — there is no ticket queue and no chatbot in front of us. Whether you are chasing an order, checking whether a species suits an occasion, or asking about corporate gifting, the channels below all reach the same people.

## Ways to reach us

### WhatsApp

**+92 309 9091002**

The fastest route, and the number you send payment screenshots to. Quote your order number and we can confirm a transfer, usually within the same working day.

### Email

**hello@etreebute.com**

Best for anything that needs a paper trail: invoices, corporate orders, data requests under our privacy policy, or partnership enquiries. We reply within one working day.

### Postal address

**Lahore, Punjab, Pakistan**

Treebute operates online and plants through partner organisations across Pakistan; there is no walk-in shop, so please write or message before sending anything physical.

## What to include

### An order you have already placed

Have your order number ready — it starts with TRB and is on your confirmation page and in your confirmation email. You can also check its current status yourself on the track-order page without signing in.

### Payment and receipts

Orders stay pending until we verify the transfer. Send the screenshot on WhatsApp with the order number; if the amount on your confirmation page does not match what you expected, message us before transferring anything.

### Corporate and bulk gifting

For volume orders, branded certificates or a planting record for a sustainability report, email us with the number of trees and the timeline. We will come back with pricing and a planting schedule.

### Press, partnerships and planting sites

If you run a nursery, a planting programme or a community site in Pakistan and want to plant with us, email us with the region and the capacity you can handle.

## Business details

- Name: Treebute
- Address: Lahore, Punjab, Pakistan
- Email: hello@etreebute.com
- WhatsApp / phone: +92 309 9091002
- Support hours: Monday to Saturday, 9am – 7pm PKT (UTC+5)

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